Shipping policy

Shipping Policy – Razi & Sons

• Order Processing Time:
  All orders are processed within 1–3 business days after confirmation. Orders are not shipped on Sundays or public holidays.

• Shipping Charges:
  Shipping fees are calculated at checkout based on the delivery location and order weight/size. Any additional charges will be clearly displayed before payment.

• Delivery Time:
  Estimated delivery time is 3–7 business days, depending on your location. Remote areas may require additional time.

• Order Tracking:
  Once your order is shipped, a tracking number will be provided via SMS or email (if applicable), allowing you to monitor your shipment.

• Cash on Delivery (COD):
  We offer Cash on Delivery service in selected areas. Please ensure someone is available to receive and pay for the order.

• Shipping Delays:
  Delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high order volume. We appreciate your patience in such cases.

• Incorrect Address:
  Customers are responsible for providing accurate shipping details. Razi & Sons is not responsible for orders delivered to incorrect addresses provided by the customer.

• Damaged or Lost Shipments:
  If your order arrives damaged or is lost during transit, please contact us within 48 hours for assistance and resolution.

• International Shipping:
  Currently, we only ship within the country. International shipping is not available at this time.

• Contact Information:
  For any shipping-related inquiries, please contact our customer support team.